Our Promise

  • 100% Authentic Products made with premium quality and innovative ingredients like our cooling Cactus Dew Essence

  • 100% Customer Satisfaction. Always.

  • 100% Safe. Using end-to-end data encryption for your security.

OUR PROMISE STATES THE FOLLOWING: If you are unsatisfied for any sort of reason and the item has not been opened or damaged (exclusions include shipping*), then under Our Promise*, a customer may return the product to our CALIFORNIA WAREHOUSE within 7 business days and receive a FULL REFUND. (Please note: For sanitary reasons, opened skincare masks cannot be returned).

SHIPPING AND DELIVERY

Here, our goal is to offer you the best shipping rates and fast delivery, no matter what part of the world you are in. Every week, we are sending out hundreds or thousands of packages to happy customers achieving their contouring goals around the world. Since our Jawlift Masks are highly unique and not found in stores, it can take a long time to get them, especially after an influx of viral orders.

As a rule of thumb, shipping can be broken down into two parts:

  • Processing Time: Order verification, quality checking, and packaging. All orders are sent to the manufacturer for dispatch within 48 hours after the order is placed. The manufacturer processes the orders, which takes an additional 2–4 days.

  • Shipping Time: This is the time it takes to get from our warehouse to your home. International shipping usually requires 10–20 days, while USA orders can take less time. Almost all orders are sent out with a reliable postal service (like ePacket). This means you get a tracking number you can easily follow up with.